Shipping policy
Shipping Policy
Order Processing
All of our products are made to order. Once you place an order, your item is printed and prepared specifically for you through our fulfillment partner.
Orders are typically processed within 2–5 business days before they ship. During busy seasons or product launches, processing times may take slightly longer.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Times
Estimated shipping times depend on your location and the product ordered.
United States
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Standard Shipping: 3–7 business days
International
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Standard Shipping: 7–21 business days
Please note these are estimated delivery times and may vary due to postal delays, customs processing, or carrier issues outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on:
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Delivery location
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Product type
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Order size
Occasionally we may offer free shipping promotions, which will be clearly displayed on the website.
Multiple Items
If you order multiple products, they may arrive in separate packages. This happens because different items may be printed and shipped from different production facilities.
You will receive tracking information for each shipment.
International Shipping & Customs
For international orders, customers may be responsible for:
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Import duties
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Taxes
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Customs fees
These charges are determined by your country’s customs office and are not included in the purchase price.
Incorrect Address
Please ensure your shipping address is correct before completing your order.
If an incorrect address is provided and the order has already shipped, we may not be able to replace or refund the item.
Lost or Delayed Packages
If your order appears lost or significantly delayed, please contact us and we will work with the shipping carrier to help resolve the issue.
Questions
If you have any questions about your order or shipping, please contact us at:
info@wordlessworks.com
We’re happy to help.